NEW! Weekly Video Chat with KISS Staff

If you have questions about proper car seat installation, harness use, or need help understanding the car seat instructions, you can make an appointment with Maryland Kids In Safety Seats (KISS) staff to provide visual assistance and education using Skype video chat.

To use the weekly video chat service, call the KISS helpline at 1-800-370-SEAT to schedule a 30 minute video chat appointment, available every Monday (except holidays). Prior to the scheduled appointment, the parent or caregiver must complete and return a confirmation and acknowledgement form to KISS.

Car seat education and advice will come from a certified child passenger safety technician. Some types of questions might require a referral or follow-up to an in-person seat check or car seat fitting station.